What We Offer
How Our Support Works
We begin by understanding your goals and challenges. Our ongoing website maintenance plan ensures we align our support with your business needs, delivering tailored solutions for performance and security.
We plan the technical aspects and wireframe the solutions for seamless integration. Our approach ensures smooth WordPress support and maintenance, providing a clear strategy for enhancements and ongoing performance monitoring.
Our team works on the design and technical execution to ensure your website aligns with your vision. Website performance optimization support is integrated to ensure a smooth and functional end result.
We gather your feedback and refine the design to match your expectations. Our website support services focus on fine-tuning the user experience and ensuring optimal performance and functionality.
Tell Us What You Need and Get a Tailored Support plan that fits your requirement.
Transparent Pricing
Compare plans | Launch $399 /Month Buy Now | Growth $699 /Month Buy Now | Elite $1500 /Month Buy Now | Enterprise Contact Us Contact Us |
|---|---|---|---|---|
| Core & Plugin Updates | Monthly | Bi-weekly | Weekly | Weekly |
| Security Monitoring | Malware scan | Malware scan, Header security checks, and fixes | Malware scan, Header security checks, and fixes | |
| Content Edits | Up to 10 pages/month | Up to 20 pages/month | Up to 50 pages/month | 50+ pages/month |
| AI Blog Assistance | 5 articles/month | 10 articles/month | 20 articles/month | 50 articles/month |
| SEO Optimization | SEO Audit and recommendations | On-page SEO | On-page SEO + meta data | |
| Core Web Vitals Optimization | Advanced (LCP, CLS, TBT) | Advanced (LCP, CLS, TBT) | ||
| eCommerce Support (WooCommerce) | Yes | Yes | ||
| Custom post type changes or ACF field changes | ACF field changes only | Support both type changes | Support both type changes | |
| Custom Design & Development | Up to 12 hours/month | Up to 24 hours/month | Up to 40 hours/month | Up to 160 hours/month |
| Backups | Monthly | Weekly | Weekly | |
| VAPT Security fixes | Quarterly VAPT fixes only; no VAPT testing | Monthly VAPT fixes only; no VAPT testing | ||
| Multilingual Support & Localization | Yes | Yes | ||
| Support SLA | 24 hours | 18 hours | 12 hours | 4 hours |
FAQ’s
Write to us at contact@designdevelopsupport.com and get in touch with us for all your needs.
We offer comprehensive support services including website maintenance, security updates, performance optimization, content updates, technical support, and emergency fixes. Our support packages are designed to keep your website running smoothly and securely.
We offer different support levels including business hours support and priority support for critical issues. For enterprise clients, we can provide 24/7 monitoring and emergency support services.
Our response times vary based on the support level. Standard support requests are typically addressed within 24 hours, while priority issues are handled within 4-8 hours. Emergency issues are addressed immediately.
Yes, we provide comprehensive training for content management systems. We'll teach your team how to update content, manage users, and maintain your website effectively. We also provide ongoing support and documentation.
Plot 28, 29, Electronic City, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122001. India.
630 Freedom Business Center Drive Suite 300, King of Prussia, Pennsylvania 19406, United States.