What We Offer
How Our Support Works
Choose the support plan that best fits your website's needs. From routine maintenance to comprehensive optimization, we’ve got you covered.
We start sketching out the layout and structure of your website. We’ll share wireframes with you to visualize the structure before we move to design.
This is where the magic happens! Our designers bring your ideas to life with stunning visuals, carefully selected colors, typography, and imagery to represent your brand’s personality.
We don’t just create designs and leave them. We work with you to refine the design based on your feedback, ensuring it’s exactly what you envisioned.
Tell Us What You Need and Get a Tailored Support plan that fits your requirement.
Transparent Pricing
Compare plans | Launch $399 /Month Buy Now | Growth $699 /Month Buy Now | Elite $1500 /Month Buy Now | Enterprise Contact Us Contact Us |
|---|---|---|---|---|
| Core & Plugin Updates | Monthly | Bi-weekly | Weekly | Weekly |
| Security Monitoring | Malware scan | Malware scan, Header security checks, and fixes | Malware scan, Header security checks, and fixes | |
| Content Edits | Up to 10 pages/month | Up to 20 pages/month | Up to 50 pages/month | 50+ pages/month |
| AI Blog Assistance | 5 articles/month | 10 articles/month | 20 articles/month | 50 articles/month |
| SEO Optimization | SEO Audit and recommendations | On-page SEO | On-page SEO + meta data | |
| Core Web Vitals Optimization | Advanced (LCP, CLS, TBT) | Advanced (LCP, CLS, TBT) | ||
| eCommerce Support (WooCommerce) | Yes | Yes | ||
| Custom post type changes or ACF field changes | ACF field changes only | Support both type changes | Support both type changes | |
| Custom Design & Development | Up to 12 hours/month | Up to 24 hours/month | Up to 40 hours/month | Up to 160 hours/month |
| Backups | Monthly | Weekly | Weekly | |
| VAPT Security fixes | Quarterly VAPT fixes only; no VAPT testing | Monthly VAPT fixes only; no VAPT testing | ||
| Multilingual Support & Localization | Yes | Yes | ||
| Support SLA | 24 hours | 18 hours | 12 hours | 4 hours |
FAQ’s
Write to us at contact@designdevelopsupport.com and get in touch with us for all your needs.
We offer comprehensive support services including website maintenance, security updates, performance optimization, content updates, technical support, and emergency fixes. Our support packages are designed to keep your website running smoothly and securely.
We offer different support levels including business hours support and priority support for critical issues. For enterprise clients, we can provide 24/7 monitoring and emergency support services.
Our response times vary based on the support level. Standard support requests are typically addressed within 24 hours, while priority issues are handled within 4-8 hours. Emergency issues are addressed immediately.
Yes, we provide comprehensive training for content management systems. We'll teach your team how to update content, manage users, and maintain your website effectively. We also provide ongoing support and documentation.